Frequently Asked Questions
Everything you need to know about EQQUALBERRY skincare.
Are EQQUALBERRY products suitable for sensitive skin?
Yes, our products are formulated with hypoallergenic ingredients and are dermatologically tested to be safe for all skin types, including highly sensitive skin.
Is EQQUALBERRY a cruelty-free brand?
Absolutely. We are committed to ethical beauty and do not test any of our products or ingredients on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.